We have a client that recieve payment as a bank transfer so we have an order rule that all UK orders will be put automatically to AWAITING CONFIRMATION until the client manually change the status.
The DO NOT SHIP suggestion mentioned is a great way to handle this kind of issue, alternatively if it needs to be in 'awaiting confirmation' you can set an order rule for all orders for that client weighing more than 0kg to change status to 'awaiting confirmation', that works for us.
We have a client that recieve payment as a bank transfer so we have an order rule that all UK orders will be put automatically to AWAITING CONFIRMATION until the client manually change the status.
Voting because it should be added as a status!
The DO NOT SHIP suggestion mentioned is a great way to handle this kind of issue, alternatively if it needs to be in 'awaiting confirmation' you can set an order rule for all orders for that client weighing more than 0kg to change status to 'awaiting confirmation', that works for us.
Way we did it is map all their orders to a custom courier service called 'DO NOT SHIP' and they can then change the courier service.
Have voted for the idea though as this would be a much simplier way of doing it!