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MintSoft Ideas Portal
Status Needs votes
Created by Guest
Created on Apr 24, 2024

Spring - Canada Post labels will not generate

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Current Problem


We are informed that Canada Post does not accept number only inputs in the 'Description of goods' field in Mintsoft. This is causing our labels to fail.

We have mapped the order ID to this field which is all numbers. We need the product description mapping to the field so our labels can generate.

Speaking to Mintsoft IT, they have told me to raise this via the Ideas Portal.


Idea to resolve Problem We need to re-map the Product description to the Description of goods field in Mintsoft.
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