Current Problem
We have our staff use 'Query Raised' for when issues arise with generating the shipping label, which is then resolved by another team internally. We need to be able to be notified when a query is raised, but have been told that we would not be notified if the query is raised by an admin, only when the customer raises a query. |
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Idea to resolve Problem | Allow 'Query Raised' to notify other admins even if the query is raised by a warehouse / admin account. |