MintSoft Ideas Portal
|
Current Problem
Current Scheduled Returns report does not include order reference; when the returns report is received, withouth having the order reference it makes it very difficult and time consuming to search for the order manually on history and different platforms, especially if the same customer has order multiple times in the past. |
|
| Idea to resolve Problem | we ask for the order reference to be including on the scheduled report |
This was affecting us as well as the order number used to be there but disappeared after an update. Rasied it with support and it's been fixed now :)