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Ability to input details for external returns, similar to the process for internal returns such as Serial number

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Current Problem

Add the capability to input detailed information for external returns, similar to the functionality available for internal returns, order number, serial ect

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    • Guest
      May 7, 2025

      I would like to also raise this issue.


      When processing a external return there is no way in to input serial and batch numbers on a item even if it is active for that SKU already.


      A possible suggestion would be to have fields for serial and batch numbers in the external return that pops up whether these fields are set for the chosen SKU.

    • Guest
      Feb 28, 2025

      This should be available both on the web and the app.

    • Admin
      Jordan Rowe
      Feb 28, 2025

      Hi,

      Thank you for your idea, is this wish an addition to Mintsoft Web or on Mobile app?