Huge problem for us is the amount of orders we can't process on the app (SO much quicker!) as there is no scannable code representing the order number in the parcel.
Surely we should be able to manually type in an order number / order ID to process these types of returns?
also need the ability in app to add custom qty (https://mintsoft-forum.ideas.aha.io/ideas/MST-I-408)
We are looking to introduce this feature, with development starting on it in December.