We are getting an error with Fedex international courier where it is not completing orders because there is no tracking link. We don't want this to be a trackable courier, but still want this as a courier option for orders.
Idea to resolve Problem
Solution, have an option to make couriers trackable and not trackable.
Guest
Aug 26, 2025
I believe when you setup the courier you can simply remove the tracking URL from the service and it'll despatch in the manner you desire. Failing that, duplicate the service and suffix one with ' - no tracking' so you have the choice.
As an example, I have several 'Collection' shipping methods but these do not have a tracking URL and operate fine.
I believe when you setup the courier you can simply remove the tracking URL from the service and it'll despatch in the manner you desire. Failing that, duplicate the service and suffix one with ' - no tracking' so you have the choice.
As an example, I have several 'Collection' shipping methods but these do not have a tracking URL and operate fine.