For our wholesale orders we have found the process of taking photos of orders as they are being picked and then of the boxes before shipping has massively covered our backs in loss and miss shipment cases.
So we can prove we packed and picked the order as specified.
Having the ability to save timestamped images using the tablet/ phone app to the would be unbelievably useful. for covering my team for liability. and giving access to the clients sales team/ customer support to see and review packing and order contents.
Having them stored against the order on Mintsoft is the most convenient solution and organized.
If you could make it a forced step for orders from a certain channel or connections that would be even better
Agreed, this is also required as part of our chain of responsibility