MintSoft Ideas Portal
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Current Problem
a setting that we can use that will allow Shopify to talk to Mintsoft and amend orders once they have imported into MIntsoft? We are looking for the option of orders cancelling on Mintsoft automatically if they have been cancelled or manually fulfilled on Shopify after import in our system. It would also be great to be able to have any changes pull through to Mintsoft that are made on Shopify. |
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| Idea to resolve Problem | a setting that we can use that will allow Shopify to talk to Mintsoft and amend orders once they have imported into MIntsoft? We are looking for the option of orders cancelling on Mintsoft automatically if they have been cancelled or manually fulfilled on Shopify after import in our system. It would also be great to be able to have any changes pull through to Mintsoft that are made on Shopify. |
Often thought this but it's the number of calls that would be required that to my mind make it unfeasible.
So, we create a batch of 100 orders. But we need Mintsoft to go and check nothing changed for each order on Shopify. That passed, we set the batch to AWAITINGPICKING. User comes to start picking the batch so should the system check again? Order are picked and at the packing benches. Are we checking again? Multiply that out to 5000+ orders a day and we alone would have to make 15000+ calls to Shopify a day.
Next decision is should there be a cutoff? We control what status a client can edit an order in so imagine we'd need the same level of control for the connector as not everyone will agree what status to 'stop' at.
Don't get me wrong, it'd be fantastic to have but I'm not sure its possible.
The 'cancelled order' webhook works fine as long as the order is at NEW or ONBACKORDER but fails if the order is at any other status for obvious reason. Again, it's down to where the liens are drawn.