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MintSoft Ideas Portal
Status New
Created by Guest
Created on May 12, 2026

Add missing field in XML to be able to pull serial numbers allocated to each order via API

No description provided
Current Problem

We want to be able to import serial numbers onto the order lines via the Mintsoft API. Currently we don't see a field for this in the XML.
I have confirmed with Mintsoft support and product teams that the Mintsoft API only supports requesting a specific serial number on an order line (via RequestedSerialNo), not importing or pulling back the serial numbers that were actually allocated to an order due to a missing field. This means we are unable to correctly pull any orders out of Mintsoft for our clients requiring serial no. tracking on outbound.

Idea to resolve Problem Add a field on order XML to be able to pull the serial numbers allocated to each order via API
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