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MintSoft Ideas Portal
Status New
Created by Guest
Created on Aug 20, 2026

Increase Customs Description Field - Eu Regulatory Change from July Not Supported

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Current Problem

Following EU Regulatory changes in July 2026, Mintsoft currently doesn't support the information that is mandatory from November 2026. They require all information to be included in the Customs Description field that is transmitted to couriers, currently there is a 50 character limit. This now needs to contain the product description, plus Merchant PI (with the number), then Non Standarised PI (with the number), then Standarised PI (with the number or no). As an Example: Non prescription sunglasses - Metal and Acetate Merchant PI 716841169614 Non Standarised PI CLC-MBL-TH Standardised PI No

Idea to resolve Problem Increase the Character limit on the Customs Description or create fields which can be Amalgamated onto the Courier Integrations
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