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MintSoft Ideas Portal
Status New
Created by Guest
Created on Oct 19, 2026

Restrict courier services by channel

No description provided
Current Problem

The problem
Amazon Seller Fulfilled Prime orders must ship on Amazon Buy Shipping labels. However, Mintsoft still lets users generate a label from an external courier account on these orders.

When a Buy Shipping label fails to generate, it's easy for the wrong service to be picked instead. For example, our own Evri account services gets selected rather than the Amazon Buy Shipping Evri service. This has happened repeatedly in our warehouse. It puts our clients' Prime status at risk and affects their Amazon performance metrics.

Current workaround and why it doesn't work
Courier services can currently be excluded at client level. However, many clients sell on more than one channel. A client may need Evri for their Shopify or manual orders, but must never use it on Amazon orders.

The request
Please add the option to exclude or restrict courier services by channel, for example to allow only Amazon Buy Shipping services on Amazon orders. Restricted services wouldn't be selectable for that channel's orders.

Idea to resolve Problem Restricted views on courier services for channels
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