Skip to Main Content
MintSoft Ideas Portal
Status Not under consideration
Categories Order Management
Created by Guest
Created on Nov 18, 2021

Flag an error when the line total is different to the order total when generating commercial invoices.

No description provided
Current Problem

We constantly have problems with customs on european orders where the customer has input an order and the order total from the details page is different to the sum of the line pricing. Customs always reject these as the Total cost is different tot he Product Total less discounts + shipping.

Idea to resolve Problem Can you flag this at the label generation/commercial invoice generation or change the total Cost to be a total of the lines and shipping rather than from the details page
  • Attach files