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Created by Guest
Created on Jan 6, 2022

Royal Mail Tracking Status Updates

No description provided
Current Problem

With the tracking status module it would be great to be able to receive tracking status updates on Royal Mail shipments

Currently the module only allows tracking status updates from 3 carriers

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  • Admin
    Ian Hart
    Reply
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    Feb 16, 2024

    Hello,

    Thank you for your suggestion, moving this idea to a new status to gain more votes before we consider implementing this improvement to the integration.

  • Guest
    Reply
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    Jan 24, 2022

    Update from our Royal Mail account manager - this should now be free as per the information below so let's all vote for it!!!!!

    https://developer.royalmail.net/node/1874997

    The Royal Mail Tracking API V2 exposes a web service that allows account customers to receive track-and-trace information for their mail items. Built on industry standards, Tracking API V2 provides a simple and low cost method for customers to integrate with Royal Mail.

    The API provides the latest tracking information, the tracking history, and the proof of delivery information for a single mail item and summary information for multiple mail pieces. The API provides an alternative mechanism to using the track and trace function on the Royal Mail website (http://www.royalmail.com/track-trace).

    There are no costs to customers for using the Tracking API V2, however customers’ own development costs must be covered by the customer developing the solution. Royal Mail will not accept any responsibility for these development, implementation and testing costs.

    Customers should address initial enquiries regarding development of systems for these purposes to their account handler.

  • Guest
    Reply
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    Jan 14, 2022

    Royal mail also only really do POD updates as standard so it's not amazingly useful. Would be good to see this with something like DHL as they have collection, in depot, on van, and delivered updates.

  • Guest
    Reply
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    Jan 7, 2022

    We enquired about this and Royal Mail charge a four figure sum per month for the privilege of getting the tracking data for your parcels.......!