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Status Not under consideration
Categories Ecommerce Integrations
Created by Guest
Created on May 3, 2022

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Brightpearl integration to recognise currency

No description provided
Current Problem

Currently, Brightpearl orders are imported in the default currency. This means that if an order comes through the integration and the customer was charged in Japanese yen the value may be 10000. The system defaults to GBP so at customs the information for the parcel states that the value is £10000. This leads to the customers being charged the wrong duty and import taxes.
Idea to resolve Problem Can the integration be developed so that it recognises the currency of the order, or, have the system convert the currency amount into GBP using the currency rates that can be input in settings.
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