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MintSoft Ideas Portal
Status Not under consideration
Created by Guest
Created on Jul 28, 2022

Import whether customer is a business on Amazon orders to enable decision on IOSS service use.

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Current Problem

Royal Mail IOSS services cannot be used for business to business orders, the Amazon order file contains information as to whether the customer is a business but Mintsoft does not import this so we cannot build a rule to filter business to business orders to a non-IOSS service. Currently our client has to inform us of any B2B orders and we'll amend manually, far from ideal in a modern orders system.

Idea to resolve Problem Import the <is-business-order> field from the Amazon file and allow this to be used as a condition in the order rules section eg IF customer is a business THEN amend courier to non-IOSS service.
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