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MintSoft Ideas Portal
Status Not under consideration
Created by Guest
Created on Jan 10, 2023

reduce the order and stock sync times

No description provided
Current Problem

Is it possible to reduce the order and stock sync times? As when we have a popular limited product over the weekend. We over sold due to the orders and stock taking to long to sync over.

Idea to resolve Problem Shorten the interval times
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  • Admin
    Jordan Rowe
    Reply
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    Oct 25, 2024

    For all integrations we allow a minimum sync time of 15 minutes, reducing sync times is not feasible for all integrations and therefore marking this wish as not under consideration.

  • Guest
    Reply
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    May 16, 2024

    It would be helpful if each customer could set their own preferred sync timing. We have integrated Unleashed and Mintsoft and would prefer longer sync times for certain transactions (warehouse transfers) and shorter sync times for other transactions (orders).

  • Guest
    Reply
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    Feb 19, 2024

    Yes that's correct, Ian. Seems a fair few of us have been caught out as the minimum sync time is 15 minutes which is 14 minutes and 50 seconds too long. Minstoft really needs to be able to sync stock levels every 10 seconds as when you have multiple sales channels 15 minutes is far too long and causes overselling on different channels.


  • Admin
    Ian Hart
    Reply
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    Feb 19, 2024

    Hi, thank you for your suggestion. Would you be able to provide more information please? Is this to do with the delay on the order/stock sync?

  • Guest
    Reply
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    Jan 13, 2023

    We have the same issue here, if I remember correctly we had over 150+ orders because stock sync took so long

  • Guest
    Reply
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    Jan 12, 2023

    We've had the same problem too