Current Problem
We have seen a large spike in DPD orders being undelivered due to the courier/delivery notes only being visible on the delivery label. After this was raised with DPD It has been brought to our attention that drivers only utilise what's provided on their tablet/scanners and currently we do not provide the notes to DPD via the API |
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Idea to resolve Problem | Utilise the API call 'shipmentNote' to send the desired notes field to DPD and provide and option to enable/disable this feature. |