Cannot add the same re-work code even if you select different clients. Meaning if boxes are barcoded or a generic 'pallet' rework code is used it cannot be charged at a different rate to clients.
Clients push 3PLs on packaging as they can get it cheaper so some clients have items at cheaper rates. Currently you have to have a prefix in front of the re-work barcode so you know it will apply the correct charge. Hard when the boxes already have a printed barcode on like 'box1'
We've found we can do this by adding the rework for the different client with a different barcode (eg BOX1@) and linked product (use one of clients own) initially, then you go back in and edit the barcode (remove the @) and product (change to the rework product (box1?) to match what you want, really slow way to do things but it gets the job done.