Dispatch Individual Line Items

Currently on Big Commerce when an order is dispatched via Mintsoft, it shows as zero items dispatched (see screenshot) which results in the dispatch notice stating all items have shipped.

Whilst not a big problem when an order is shipped in one go, when we have partial dispatches or if parts of an order are to be shipped from an alternate location is when we run into problems as the customer believes the complete order has shipped.

I am unsure if this is the same on other platforms, however my understanding is that Mint is not set up to dispatch individual line items and so I suspect it will not only be Big Commerce users experiencing this issue.