It was originally raised through the support portal and I received this
response:
Tuesday, 30 January 202408:42
Darian Maxim
Hi,
Just checking in to see if you've managed to review my last message. I will
leave this case open for the remainder of the day, but if I do not hear
back from you in the meantime, I will consider that this has been solved
and will soft close the case. You will still have 3 working days to reopen
if you require further assistance.
Hi, thank you for your suggestion. I believe that this is a defect, please reach out to our support team who will be able to help you raise a case for this.
Hi Ian
It was originally raised through the support portal and I received this
response:
Tuesday, 30 January 202408:42
Darian Maxim
Hi,
Just checking in to see if you've managed to review my last message. I will
leave this case open for the remainder of the day, but if I do not hear
back from you in the meantime, I will consider that this has been solved
and will soft close the case. You will still have 3 working days to reopen
if you require further assistance.
Kind regards, Darian
Thanks
*Matthew Gaston*
Operations Director
M: +44 (0)78 3441 9630 <07834419630>
O: +44 (0)28 9693 6193
O: +1 (302) 595 1399
matthew@bleubird.com
bleubird.com
Hi, thank you for your suggestion. I believe that this is a defect, please reach out to our support team who will be able to help you raise a case for this.