Currently FTP Export sends custom reports to a FTP server whether there is anything in the report or not.
Idea to resolve Problem
Only trigger FTP Export for non blank reports.
Guest
Feb 20, 2024
Hi Ian
It was originally raised through the support portal and I received this
response:
Tuesday, 30 January 202408:42
Darian Maxim
Hi,
Just checking in to see if you've managed to review my last message. I will
leave this case open for the remainder of the day, but if I do not hear
back from you in the meantime, I will consider that this has been solved
and will soft close the case. You will still have 3 working days to reopen
if you require further assistance.
Hi, thank you for your suggestion. I believe that this is a defect, please reach out to our support team who will be able to help you raise a case for this.
Hi Ian
It was originally raised through the support portal and I received this
response:
Tuesday, 30 January 202408:42
Darian Maxim
Hi,
Just checking in to see if you've managed to review my last message. I will
leave this case open for the remainder of the day, but if I do not hear
back from you in the meantime, I will consider that this has been solved
and will soft close the case. You will still have 3 working days to reopen
if you require further assistance.
Kind regards, Darian
Thanks
*Matthew Gaston*
Operations Director
M: +44 (0)78 3441 9630 <07834419630>
O: +44 (0)28 9693 6193
O: +1 (302) 595 1399
matthew@bleubird.com
bleubird.com
Hi, thank you for your suggestion. I believe that this is a defect, please reach out to our support team who will be able to help you raise a case for this.