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Status Not under consideration
Categories Reporting & Analytics
Created by Guest
Created on Oct 8, 2021

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Despatched on time report

No description provided
Current Problem

There is no reporting currently for if an order was despatched on time or not.

Orders received after cutoff previous day to cutoff same day, were they despatched by EOP time?...

Would be useful for client KPI's
Idea to resolve Problem A simple yes/no or true/false to if an order was despatched between a daily time window. A simple percentage result would be great for KPI's
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  • Guest
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    |     Oct 26, 2021

    Agreed but this may be linked to a suggestion I've raised. If you deal with backorders etc, we've asked to have the ATNEWDATE (this as an additional field we had added) added to supplement the order date as the order date is irrelevant for back ordered items, it's the ATNEWDATE as this is the time the order went to NEW so you can influence the order.