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MintSoft Ideas Portal
Status Under review
Categories Order Management
Created by Guest
Created on Oct 29, 2024

Redo development "Create a commercial invoice without a courier integration" properly

No description provided
Current Problem

You've recently rolled out idea MST-I-187 however it's not fit for purpose and doesn't do what it should be doing.

We went to try and create a commercial invoice for an order that doesn't have a courier integration however after speaking to support they said the order can't have a courier service allocated full stop.

That's impossible for us as we've spent many hours perfecting the automated allocation of courier services based on value, weight, etc so we never not have a courier allocated. Also having no courier allocated means we can't do batches of orders that may be collected (as someone else mentioned) so each and every order that's to be collected and have a CI produced needs to be done one by one.

What's been developed hasn't been fully thought through how it will work in reality so can you please go back to the drawing board.


Idea to resolve Problem Allow Commercial Invoice to be produced for couriers without integration - add a toggle for us to indicate if it's one a CI should be produced or not
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  • Admin
    Jordan Rowe
    Reply
    |
    Nov 8, 2024

    Thank you for your feedback, we have reviewed it and looking at where we can plan this work in.