Current Problem
In the new mobile app for Batch Picking specifically, but it happens for every function, it takes around 10 clicks to pick 1 item. When you have a batch of 80 orders with each order having multiple items, sometimes even up to 10 items per order, this increases our pick time in a detrimental way. For example, when you start the batch and the app tells you to scan the location for the item, you have to click on the keyboard icon so that you can actually scan the location, then with our Zebra scanners we have to hide the keyboard and only then can we confirm the location. Just that is already having to click twice. The app will then tell you to scan the product barcode so we have to follow the same steps of clicking the keyboard, scanning, hiding the keyboard, clicking confirm. After all of that we have to input the Tote we would like to assign the order to, but if this isn't the first time any tote has been scanned, it will autofill with the previous tote which doesn't make sense as it takes you to a different screen if you're picking the second item in the order and if we've previously scanned that tote for another order, this tote wouldn't be empty. So you have to clear that tote and then you can scan an actual empty tote. If the item is part of an already picked order, you still have to do the same thing of clicking the keyboard icon, scanning, hiding the keyboard, confirming the location. |
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Idea to resolve Problem | Allow scanning to actually work without having to click anything and clear the "Assign Tote to Order" box when first assigning the order to a Tote. |