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Current Problem
Getting more and more instances of this scenario.
Order comes in with no courier so the 'Unable to allocate courier' message is triggered. Most of the time, happy days. However, in more and more situations, we are using order rules to resolve this issue. In these cases, the error is firing too early as we and the clients are receiving 'errors' where no error exists.
In order to resolve this, the system needs to fire these alerts AFTER the order rules have run, not before. You can't turn off the errors or genuine issues will be missed but moving this process a step down the line resolves the issue. |
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| Idea to resolve Problem | Move 'NoCourierService' alerts to run AFTER order rules have run |