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Generate Email for Returns

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Current Problem

When processing returns, it would benefit the customer journey if an e-mail be generated to them to confirm their return had been received, currently some of our clients are set to e-mail when orders and exchanges are despatched, but nothing when the return is actually input. Doing this would keep customers informed of their order status and enable more efficient query management.

Idea to resolve Problem Mailgun could generate automatic e-mails based on template once return is processed
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    • Admin
      Jordan Rowe
      Reply
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      Mar 19, 2024

      Hi, this is a duplicate idea of MST-I-846