Ability to change an order query type once the order query has been raised.
No description provided
Current Problem
Clients select the incorrect query type which makes it a little difficult to keep track of open queries.
Idea to resolve Problem
Ability to change an order query type once the order query has been raised.
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Guest
Apr 10, 2024
Just found my wish (MST-I-288) where I detailed other scenarios in which orders with active queries can be despatched but it's marked as not under consideration. Surely a query should stop an order going out? Linked to all the other 'query' comments as i he whole area needs a bit of TLC :)
Also query logic needs fixing! If you raise a query when an order is at AWAITINGREPLEN it falls over.
When you click 'Mark order as replen complete' all the logic is doing is saying 'is stock in pickable location - if so mark order as NEW' BUT it's not checking to see if there is a query. Countless examples of this happening but it' not sorted yet.
Think the query process needs a bit of a revamp as a whole......
Just found my wish (MST-I-288) where I detailed other scenarios in which orders with active queries can be despatched but it's marked as not under consideration. Surely a query should stop an order going out? Linked to all the other 'query' comments as i he whole area needs a bit of TLC :)
Also query logic needs fixing! If you raise a query when an order is at AWAITINGREPLEN it falls over.
When you click 'Mark order as replen complete' all the logic is doing is saying 'is stock in pickable location - if so mark order as NEW' BUT it's not checking to see if there is a query. Countless examples of this happening but it' not sorted yet.
Think the query process needs a bit of a revamp as a whole......