Current Problem
Using Fedex for an International delivery automatically sets the "Purpose of Shipment" to "Commercial" and we would like the option to change the default to something else e.g. "Samples". |
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Idea to resolve Problem | Make an extra field available within the courier integration to be able to change the default value |
This is not a duplicate of MST-I-369 - as my request is for the ability to CHANGE THE REASON FOR EXPORT and MST-I-369 is to HAVE COMMERCIAL INVOICES TO SHOW CLIENTS DETAILS. Two very valid but separate requests.
Need to have commercial invoices show client details for 3PL.
No description provided
Current Problem
At present it shows warehouse details which is inacurate. We need this to show the client specific details for comercial invoices. The system has access to this information, but at present is not pulling them across.
Idea to resolve Problem
If there was an option for 3PL companies to pull the client data for the commercial invoices rather than the warehouse details
Moving as a duplicate idea of MST-I-369
Can this be available for all carriers please?
Thanks for providing details of similar requests, which I have voted for.
Until Mintsoft improves the courier integration, the only workaround I can see for us is to manually raise the delivery with Fedex, which then allows us to enter the correct details.
My pleasure! There is a lot in here that is pretty company specific (and I am VERY guilty of that!) but there are some genuine ones that everyone would benefit from (active location flag for example!). Have to admit I sometimes struggle to see why ideas with one or two votes are at 'planned' but others like this which have plenty of support are all at 'Needs votes'.
We HAMMER Mintsoft so you'll see me popping up in comments here and there offering my thoughts but it'd be great if we had a forum where we could say 'this is my problem, can anyone help' and we could feed off each other.
Main aim for us all is to get Mintsoft and therefore our business performing to the best of their abilities. It's a long road but we're on the way!
Thanks to the person who collated the below, it's clearly shows the need for this requirement!
There are requests for changes to the commercial invoice littered through this portal and something needs doing.
Tickets (like this one) are rightly asking for the ability to change the reason for export. This is a requirement after Brexit / IOSS etc.
Other tickets are asking (again correctly) that for 3PL's the clients details are added to the document as they are the owner of the goods.
Below are some of the tickets I could easily find:
MST-I-167 - 8 votes
MST-I-369 - 16 votes
MST-I-359 - 5 votes but not under consideration
MST-I-595 - 3 votes but not under consideration
MST-I-166 - 3 votes but not under consideration
There is clearly a need for Mintsoft to act on this and it needs investigating. My concern is that legislation is constantly moving and new requirements come up all the time but we're talking about changes that still need making years after they became a requirement.
Apologies, rant over but I hope you understand why I've tried to pull all this together for the collective good! Can anyone who is remotely interested in this wider topic please vote on all the tickets they can? For those of you old enough to remember Citizen Smith - Power to the people!