This would be so incredibly handy! Would make life easier for our warehouse staff.
Clients can create the return to generate an RMA number for the customer to include on the courier label. When they create the return they would say what condition the return should be coming back in and any additional notes.
When this is received into the warehouse the warehouse can check the condition matches the return information on Mintsoft.
If this matches it can be booked in, if there's a descrepancy they can raise with the client (for example expecting a A grade product but it comes back used).
From our perspective it would be great to know what is on the way into us so clients creating the first part of the return / an advisement would be great but we have to physically process the return as it could me marked / damaged etc and then book to stock / damages
Hi, thank you for your suggestion. Would you be able to provide some more information on what it is that you're looking for with this feature? Would it just be to add the ability for clients to input a return?
This would be so incredibly handy! Would make life easier for our warehouse staff.
Clients can create the return to generate an RMA number for the customer to include on the courier label. When they create the return they would say what condition the return should be coming back in and any additional notes.
When this is received into the warehouse the warehouse can check the condition matches the return information on Mintsoft.
If this matches it can be booked in, if there's a descrepancy they can raise with the client (for example expecting a A grade product but it comes back used).
Thank you both for your information, I will subsequently move this idea to a new status to gain more votes.
From our perspective it would be great to know what is on the way into us so clients creating the first part of the return / an advisement would be great but we have to physically process the return as it could me marked / damaged etc and then book to stock / damages
Hi, thank you for your suggestion. Would you be able to provide some more information on what it is that you're looking for with this feature? Would it just be to add the ability for clients to input a return?