MintSoft Ideas Portal
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Current Problem
When processing orders, if we enter an incorrect batch in 'batch number', Mintsoft will confirm and log this batch, allowing the fulfilment team to move on to the next order, despite the batch being entered incorrectly. No error messages arise when inputting a different batch number. Mintsoft will replace what was the 'Allocated batch' and input the incorrectly entered data as being the 'Verified batch'. This could greatly impact stock accuracy, traceability and auditing. |
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| Idea to resolve Problem | A pop up window that could be managed on a customer level. When set to active, if a batch is input incorrectly, the pop up window will alert the team member asking them to confirm the batch before continuing. From here, they can confirm and move on, or go back and rectify any errors. |