Can you please allow Shopify to change a customer's address and also the products they've ordered.
There's instances when the customer orders something, emails later after the order is already in Mintsoft and asks to change a shirt size or change their address. Currently that's not possible and it would be so helpful if the webhooks allowed that.
I have no idea how the API works but can't it work in the same way as cancellations? The API from Shopify cancels things just fine if the order is in the New status. I assume it's just a one time action/push from Shopify to cancel the order and I assume the same could happen if the address is changed? The product change is a bit more complicated but so long as the order is in the New status otherwise it's too late anyway and the customer who made the mistake is liable for their error.
Issue for us would be where do you draw the line? Check the order when creating a batch, check the order when picking, check the order when packing. Then you're repicking / returning stock to shelves..... Only allowed so many API calls and with 5000 orders a day you'll hit that limit fast. Don't get me wrong, I agree with the idea but not sure how you practically put it into practice.