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Status Needs votes
Categories Order Management
Created by Guest
Created on Mar 23, 2023

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Switching courier as an order rule based on overcharge rules (so not weight, value or one dimension > 1m)

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Current Problem

Some couriers, eg Evri/Hermes and DPD, have a charging rule around the total dimensions of the products and will charge a different rate for the parcel. Usually as an overcharge. But an alternative courier we use may be a better selection, in terms of the total cost, in such cases. An example of the rule :
eg max dimension+2*(the sum of the other two dimensions) > 2.25
Idea to resolve Problem Could an order rule be enabled (ie add the SKU dimension fields for all products in the order, the arithmetic options and the courier list to choose from) so we can manage our courier selection to match the rules in the contract with the couriers ?
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